You cant get money out of ebay unless you paid with paypal, and even then its like blood from a stone. Which is fair enough I guess, since you buy anything from the ebay company in the first place, but a private individual. Ebay is just the conduit that brought the two of you together. It's like trying to get money from the rotary club because you got ripped off at one of there swap-meets, at least I reckon thats how they (ebay) think of it, because they are no help at all on these matters.
While i'm ranting. They charge you to list, and again when it sells, and again when you accept a paypal payment (paypal is owned by ebay). Thats triple dipping.
If i've stuff to sell i'm gonna try OZtion
Is free to list stuff, and it automatically relists if it doesn't sell. Its simpler to use than ebay. And its an Aussie company based in Melbourne.