Lumley Special Vehicles
Posted 03 June 2010 - 12:20 PM
OK, seems like I will stay with Shannons.
The last thing you want is to get screwed over if you DO need to claim.
Posted 03 June 2010 - 06:16 PM
Posted 03 June 2010 - 07:50 PM
The experience of dealing with other companies range from 'usually not too bad' to 'my ears are bleeding with rage', and that is experienced both by the car owner, and the panel shop.... I have been told previously that some company allowed $25 an hour labour charge - which is about what it costs the shop to employ their worker, let alone other running costs and actually making any money to eat at the end of the day.
Can't speak specifically for Lumleys/Vigil, the only case I can remember where I've known them to be the insurer (Vigil) was one where someone set fire to a fence, and burned up two of a friends cars (late model stuff). Both were well and truly written off, so it was fairly straightforward. However, I think they took some time to pay, and there was no option to buy the cars back without going to auction (not that there was much worth getting).
Which, Lurch, I assume (hope) that is one of the 'options' you have included? With Shannons, its a given, no problem at all you have first option on the car if its written off.
Posted 07 June 2010 - 01:25 PM
Posted 03 March 2011 - 10:16 PM
Posted 04 March 2011 - 01:06 PM
I have heard many horror stories from those claiming on LSV policies and whilst Shannons may be more exy I can vouch for the fact that they pay up no questions asked.
Having had three claims on my MX5 (two at fault......hmmm talk to my wife) and one with my Zed in the last two years , they paid up no questions asked and I choose the repairer.
I swapped my house insurance over to Shannons a few months back and I recently submitted a claim for flood damage to my office and garage from the downpour we copped in early Feb and again they paid up without an assessor having to come out ..............I just sent in photos of the flood and the damaged office contents and they paid up no questions asked ............and by cheque not by a store credit as most insurances do now.
My previous household policy would not have paid out a cent as the flood was caused by an overflow of a storm water drain !!
So in short I have had cheaper quotes from LSV however I will stick with Shannons........the extra $$ in premiums are well worth it when it comes to paying out on claims.
Posted 04 March 2011 - 04:21 PM
Shannons on the other hand I will never deal with, EVER! I am sure they give a good service, but they treated me like a 13 year old school boy, and have lost a customer for life (one that has kept his car fully insured/registered even though it has spent the last year off the road, and probably the next 10) and hopefully every potential customer that will listen to me.
I said I had a 260z 2+2 that I wanted to insure for 15k and they just laughed at me (wouldn't even listen to what was actually done/modified to the car). The guy then went on to explain that he was a huge NISSAN fan and new everything about NISSANs and that because my car was a 2+2 that my car wasn't worth more then 4k (My computer cost more). He essentially called it a bastard son that no one wants, I think his actual words were "people generally only buy those for parts".
His justification was that his mate had just picked up a 260z 2 seater that needed a bit of work for 6k (At the time my car was a L28ET, with Motec M600, brakes, rust repaired, painted, wheels, etc, I.E. Better condition then it now sits). AH, it still infuriates me.
Not to mention after all that he said that if I was to opt for a 8k valuation (which he didn't think my car was worth) that it would cost me 2k a year.
So end of the day, I will take my chances with LSV over Shannons any day of the year. At least they were interested in what I was passionate about, wanted to know all the details/pictures I could give them and were willing to give me what ever price I wanted for my car.
Posted 04 March 2011 - 07:17 PM
I then re-insured both cars with Shannons much cheaper premium for the S15 and I insured the 260Z 2+2 for $15K I did send them pics though.
Posted 04 March 2011 - 09:04 PM
i just got my 260 insured with shannons... p plater with 1 at fault accident 2 years ago, an agreed value of $15k with all my mods listed for $228.01 on club plates. i'm pretty happy with that
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