Scotts Old Auto Rubber
Posted 04 March 2009 - 08:40 AM
Last Thursday I ordered over the phone a new Windscreen seal for the Bus, because I was having a new WS fitted locally.
$140(!) was the list price on the net for the seal, & was informed that postage would be under $10.
I informed them I needed it ASAP & was told "not a problem".
I thought 'well it's more expensive, but at least it'll turn up on time'. Wrong...
I payed via CC & it was debited Sunday to the tune of $165! $15 postage from Oakleigh to Warragul?!?!
AND Debited 4 days AFTER the order was placed?! What the heck...?
Come this morning, still no seal & I make a rather unhappy phone call to them asking why it hasn't turned up.
"Oh, it was posted on Monday, it should be there today or tomorrow."
W T F
"Your card hasn't been Debited $165." Yeah it has you knob - I'm looking at the statement now.
More words were said & more strange excuses were given. In the end I gave up.
So, still no seal & the car has to have the new WS fitted before it goes on the Transporter on Monday.
Just be wary when dealing with them guys - I might be a better idea to walk into the shop in Oakleigh & get the rubbers over the counter.
DON'T place an order over the phone...
Lurch - one very unhappy customer.
Posted 04 March 2009 - 03:29 PM
Posted 04 March 2009 - 05:03 PM
I found them ok-ish to deal with...must have been a good week. The rear hatch seal arrived in a coco-pops box...fitted well though.
Posted 04 March 2009 - 06:39 PM
Posted 04 March 2009 - 07:11 PM
Posted 04 March 2009 - 08:06 PM
Posted 04 March 2009 - 08:10 PM
Posted 04 March 2009 - 08:20 PM
Posted 05 March 2009 - 09:30 AM
Posted 05 March 2009 - 10:22 AM
Posted 05 March 2009 - 10:43 PM
Posted 16 May 2009 - 04:45 PM
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